• EE network gets a new boost with small cells deployed to improve 4G coverage and speeds in busiest areas
  • Customers in Leeds, London and Manchester among first to benefit from download speeds up to 300Mbps and improved video streaming
  • EE partners with Nokia on unique small cell solution, that uses unlicenced spectrum and makes use of BT’s iconic red phone boxes

EE has successfully deployed 200 new small cells across its UK network to boost capacity in high demand areas, allowing customers to benefit from download speeds up to 300Mbps. Small cells are mobile radio cells that help to provide better coverage for customers at street level, where it’s often impractical to build larger sites. Located on a variety of existing street assets, including BT’s iconic red telephone boxes, the units offer discreet boosters for coverage and are part of EE’s investment to maintain the UK’s best network.

Working in partnership with Nokia, EE uses advanced network analytics to identify areas where small cells will deliver a boost to network performance. A 4G small cell solution is then deployed which uses multiple spectrum bands to give a better experience. EE’s licenced 1800MHz and 2600Mhz spectrum bands are coupled with unlicenced 5GHz spectrum, to deliver standout speeds in densely congested areas. Working with local authorities, EE is making use of existing street assets to minimise their impact, including lamp posts, CCTV columns and BT phone boxes.

As well as Leeds, London and Manchester, EE and Nokia have also brought these new small cells online in parts of Edinburgh, Glasgow, Liverpool, Newcastle, Nottingham and Scarborough. Hundreds more small cell deployments are planned in the next 18 months, as EE uses the technology to bring additional network capacity to more locations, including some summer hotspots. EE’s commitment to providing the highest possible quality of experience will also see its use of small cells extend to its 5G network, with trials expected to begin soon. Nokia’s AirScale portfolio can also be seamlessly upgraded to 5G.

David Salam, Director of Mobile Networks, EE: “EE has been the number one network for eight years running and we are committed to maintaining the best possible customer experience.  Investment and innovation are the key to consistent network improvement and this partnership with Nokia, to deploy small cells to support our 4G – and in the future, 5G – network, is a new solution to maintain our network leadership in the UK.”

Mark Atkinson, SVP, Radio Access Networks PLM at Nokia: “We are proud to partner with EE to realise the deployment of high-capacity small cells across the UK. Nokia’s extensive portfolio of outdoor and indoor small cells provides premium 4G and 5G performance in dense urban and in-building environments. EE customers will enjoy the very best 4G and 5G network connectivity regardless of location and we look forward to supporting this journey.”

EE was the first UK network to combine unlicensed and licensed spectrum in a single 4G small cell. Using Licensed-assisted access (LAA) allows network operators to exploit the additional capacity of 5GHz spectrum for a downlink to the mobile phone. Not only does this provide additional capacity but also improves the quality of service of key mobile functions, such as video streaming.

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Notes to editors

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About EE

EE runs the UK's biggest and fastest mobile network, offering superfast connections in more places than any other operator. EE brought the first 4G network to the UK in October 2012, and launched the UK’s first 5G network in May 2019.

EE has received extensive independent recognition, including being named the UK’s no.1 5G network by RootMetrics® in 2020 and 2021, and the UK's best network every year since 2014 for the following awards: The Mobile Choice Awards, The Mobile Industry Awards and by RootMetrics®.

As well as delivering mobile services to consumers, small and medium businesses, corporate customers and Government programmes, EE also provides home and business broadband using both 4G and fixed line connections.

EE is committed to being number one for service in the industry, and has nearly 600 shops across the UK. EE remains the only mobile provider to answer 100% of customer calls in the UK and Ireland and was recognised as the UK’s Best Large Contact Centre by the UK Customer Experience Awards 2018 and Welsh Contact Centre Awards 2019. EE was awarded The Sunday Times’ Best 100 Companies to Work for in 2018 and 2019, as well as being named Best Employer 2018 by the European Contact Centre & Customer Service awards.

EE is part of BT’s Consumer business unit which provides products and services to all of BT’s consumer customers in the UK.

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