London,
19
November
2019
|
13:40
Europe/London

EE CONTINUES 5G ROLLOUT AND TAKES TOP SPOT IN INDEPENDENT 5G TESTING

  • EE continues 5G rollout, with coverage arriving in 14 new cities and towns across the UK including Liverpool, Glasgow, Guildford, Maidstone, Watford and Wolverhampton
  • Independent testing from RootMetrics confirms EE has the broadest 5G network, with the highest 5G availability in London, Birmingham and Cardiff
  • More high footfall commuter locations now covered with 5G, including Bristol Parkway station, Cardiff Castle, and London’s Carnaby Street and Camden Market

EE today announced it has switched on 5G in 14 new cities and towns across the UK, as independent tests from RootMetrics reveal it has the best performing 5G network, with the most coverage, in London, Birmingham and Cardiff.

EE launched with 5G coverage in London, Edinburgh, Belfast, Cardiff, Birmingham and Manchester, and has expanded 5G on a daily basis. Today, EE has added 5G to Castlereagh, Guildford, Hamilton, Harlow, Hoddesdon, Kimberley, Lisburn, Maidstone, Sydenham, Watford and Wolverhampton, and has switched on its first 5G sites in Liverpool, Glasgow and Huddersfield to bring the best mobile experience to more places.

As well as covering new cities and large towns, EE has also brought 5G to more high footfall places, including Bristol Parkway, Cardiff Castle, and London’s Carnaby Street and Camden Market.

EE switched on the UK’s first 5G network in May 2019. Since then, EE has focused on connecting some of the UK’s busiest places to 5G, and has built 5G coverage across more than 60% of London.

According to the latest 5G testing by RootMetrics, in London, Birmingham and Cardiff, EE’s 5G network achieved the highest average download speed and 5G availability. RootMetrics’ ‘availability’ measure shows how often devices connected to 5G during download testing across each city.

  • 5G availability in London – 60.6% vs Vodafone’s 21.7%
  • 5G availability in Cardiff – 43.4% vs Vodafone’s 14%
  • 5G availability in Birmingham – 51.6% vs Vodafone’s 10.8%

Three quarters of tests in London, on either 4G or 5G, achieved speeds of 50+Mbps, and 60% saw speeds higher than 100+Mbps.

Marc Allera, CEO of BT’s consumer division, said: “Switching on 5G in more places is helping us deliver the best mobile experience to our customers, keeping them connected to the things that matter most. RootMetrics’ early 5G testing shows that we are a long way ahead in terms of 5G performance, and our engineers are continuing to build new sites every day, on our journey to keeping our customers connected 100% of the time.”

EE has 5G in more places in the UK than other network, and is targeting 5G connectivity in 45 cities and large towns by the end of the year. Customers can enjoy 5G in the following cities and large towns today:

Cities:

  • London
  • Edinburgh
  • Birmingham
  • Belfast
  • Manchester
  • Cardiff
  • Bristol
  • Coventry
  • Leicester
  • Liverpool
  • Glasgow
  • Wolverhampton

Towns:

  • Ashton-under-Lyne
  • Castlereagh
  • Chatham
  • Clifton
  • Dudley
  • Gillingham
  • Grays
  • Guildford
  • Hamilton
  • Harlow
  • Hoddesdon
  • Huddersfield
  • Kimberley
  • Kingston-upon-Thames
  • Lichfield
  • Lisburn
  • Maidstone
  • Milnrow
  • Oldham
  • Potters Bar
  • Rochdale
  • Romford
  • Salford
  • Solihull
  • Sutton Coldfield
  • Sydenham
  • Walsall
  • Watford
  • West Bromwich

For more information on EE’s 5G network, 5G Smart plans and 5G devices, customers can visit www.ee.co.uk/5G.

RootMetrics’ London report can be found here: http://rootmetrics.com/en-GB/content/5g-first-look-london-the-promise-potential-and-performance

- ENDS -

For more information, please contact:

ee@nelsonbostock.com

0207 792 7468

About EE

EE runs the UK's biggest and fastest mobile network, offering superfast 4G in more places than any other operator. EE brought the first 4G network to the UK in October 2012, and launched the UK’s first 5G network in May 2019

EE has received extensive independent recognition, including being named the UK's best network every year since 2015 at The Mobile Choice Awards, The Mobile News Awards, The Mobile Industry Awards and by RootMetrics®.

As well as offering mobile services to consumers and small and medium businesses, EE also provides home and business broadband using both 4G and fixed line connections. Today, EE’s retail presence exceeds more than 600 shops across the UK.

EE is committed to being number one for service in the industry. It remains the only mobile provider to answer 100% of customer calls in the UK and Ireland, and was recognised as the UK’s Best Large Contact Centre by the UK Customer Experience Awards 2018 and Welsh Contact Centre Awards 2019. EE was awarded The Sunday Times’ Best 100 Companies to Work for in 2018 and 2019, as well as being named Best Employer 2018 by the European Contact Centre & Customer Service awards.

EE is part of BT’s Consumer business unit which provides products and services to all of BT’s consumer customers in the UK.

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