EE makes all new pay monthly handset plans 5G enabled, introduces Reserve Data and adds BritBox to Swappable Benefits
- EE’s new range of Smart, Essential and Smart SIM pay monthly mobile plans are all 5G ready – ensuring customers can enjoy everything 5G has to offer on the UK’s no.1 network with 5G in more places
- New Reserve Data introduced, allowing Smart Plan and Smart SIM customers to stay connected, even if their high-speed data allowance runs out
- Streaming service BritBox, offering the very best of British entertainment, now available as a Smart Plan Swappable Benefit
EE today launched a new range of Smart and Essential pay monthly handset and Smart SIM plans which come with access to 5G as standard. The new Smart Plans also include new Reserve Data, allowing customers to stay connected if they use up their high-speed data allowance, as well as the addition of a BritBox Swappable Benefit.
EE’s new pay monthly range allows customers to enjoy everything 5G has to offer, on the UK’s no. 1 network with 5G in more places. Designed to help customers future-proof their plan, customers with a 5G handset will be ready to take advantage of faster speeds, lower latency and the very best network experience.
As well as access to the 5G network, EE’s newly upgraded handset Smart Plans allow customers to choose from a range of unique Swappable Benefits, upgrade to a new device whenever they want and enjoy a wide range of data allowances ranging from 4GB per month up to unlimited.
EE has also introduced new Reserve Data which automatically starts once a Smart Plan customer’s high-speed data allowance runs out. Reserve Data is fast enough to access apps like WhatsApp, Google Maps and Apple Music, so Smart Plan and Smart SIM customers can stay connected with friends and stream music until next months’ data starts again.
Alternatively, customers can choose a data add on if they would like to continue with full speed data or receive additional data from someone on the same shared plan, via Data Gifting.
With EE’s latest Smart Plans, customers can now select BritBox (worth £5.99 per month) as a Swappable Benefit, which offers access to the biggest collection of British box sets including: Top Gear, Downton Abbey, Happy Valley and Gavin & Stacey, with many box sets including Cold Feet, Classic Doctor Who, Shetland and Broadchurch unavailable in full on-demand anywhere else.
Swappable Benefits help customers get the most from their plan, allowing them to swap their benefits each month as their needs change. EE’s Swappable Benefits include:
- BritBox – Stream the best dramas, comedies, documentaries and more from the BBC, ITV Channel 4 and Channel 5
- Amazon Prime Video – With access to movies, original TV shows, live sport and documentaries on the go
- Video Data Pass – All the data you need to watch Netflix, Amazon Prime Video, TV player, MTV Play, YouTube and BBC iPlayer
- Roam Further Pass – Customers can already use their allowances in the EU without paying extra. With the Roam Further pass they can take them to even more places without paying more, including the USA, Canada, Mexico, Australia and New Zealand
- BT Sport Ultimate – Watch amazing live and on demand sport on the BT Sport Ultimate app, including Premier league, Champions league, WWE, UFC, Rugby and more. There’s also a selection of matches in glorious 4K HDR to enjoy in stunning detail
Available with the latest smartphones from the world’s biggest manufacturers, Smart Plan customers can now get the Samsung Galaxy S20 5G handset for £56 per month with £50 upfront, on a 24-month Smart plan, which offers unlimited calls, unlimited texts and 40GB data allowance. With Upgrade Anytime* included on all Smart Plans, customers can also upgrade their handsets when they want and switch to the latest smartphone models without having to wait until the end of their contract.
With all new Essential Plans also 5G ready, more people can experience the world of 5G on EE with a compatible device. Customers get access to the UK’s fastest 5G network, a new smartphone, plus data allowances starting from 500MB, which they can use across the UK and EU, plus unlimited minutes and texts.
Although Swappable Benefits are exclusive to EE’s Smart Plans, Essential Plan customers can still enjoy Entertainment on EE (available to all pay monthly customers), with up to six months access to BT Sport, Apple Music, Apple News+, MTV Play and BritBox – worth up to £220.
Sharon Meadows, Director of Propositions, Consumer, EE said: “We want to provide as many people as possible with access to the faster speeds, greater capacity and improved latency that 5G brings – so we’ve made all our new pay monthly handset plans, as well as our new Smart Sim plans, come with 5G as standard. When combined with inclusive Reserve Data, flexible Swappable Benefits, unlimited data, Service Packs and the option to upgrade anytime, EE’s Smart Plans really do enable customers to get the very most from their smartphone on the UK’s no. 1 mobile network”.
With EE’s latest pay monthly plans, customers also benefit from EE’s unparalleled Service Packs. With a Service Pack, customers can relax with an EE lifetime guarantee on their device. They will also be invited for an annual device MOT to keep devices performing at their best, plus £10 to spend on cases and screen protectors so they can keep that new phone feeling for longer.
Customers on EE pay monthly plans can also access data gifting – so they can move any unused data to their families if they are on the same account, meaning they get the most from their monthly data. Plus, EE pay monthly customers can now also use their Amazon Echo devices to make and receive calls – perfect if customers have their hands full at home.
For more information EE’s refreshed plans, please visit ee.co.uk/paymonthly .
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*Available after 14 days when bought from EE direct retail channels
For more information, please contact:
0845 373 7070
EE runs the UK's biggest and fastest mobile network, offering superfast 4G in more places than any other operator. EE brought the first 4G network to the UK in October 2012, and launched the UK’s first 5G network in May 2019
EE has received extensive independent recognition, including being named the UK's best network every year since 2015 at The Mobile Choice Awards, The Mobile News Awards, The Mobile Industry Awards and by RootMetrics®.
As well as offering mobile services to consumers and small and medium businesses, EE also provides home and business broadband using both 4G and fixed line connections. Today, EE’s retail presence exceeds more than 600 shops across the UK.
EE is committed to being number one for service in the industry. It remains the only mobile provider to answer 100% of customer calls in the UK and Ireland, and was recognised as the UK’s Best Large Contact Centre by the UK Customer Experience Awards 2018 and Welsh Contact Centre Awards 2019. EE was awarded The Sunday Times’ Best 100 Companies to Work for in 2018 and 2019, as well as being named Best Employer 2018 by the European Contact Centre & Customer Service awards.
EE is part of BT’s Consumer business unit which provides products and services to all of BT’s consumer customers in the UK.
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