London,
20
December
2023
|
09:00
Europe/London

LONDON UNDERGROUND ROLL-OUT CONTINUES AS EE BRINGS 4G TO THE FIRST ELIZABETH LINE STATIONS INCLUDING BOND STREET AND LIVERPOOL STREET

  • Liverpool Street, Farringdon, Tottenham Court Road and Bond Street stations all now benefit from EE’s superfast 4G
  • Mobile coverage is now live on platforms, escalators and in ticket halls – with tunnels to be connected early in 2024
  • EE customers have consumed over 424TB of data on Central and Northern lines in the 12 months since first stations went live

20th December 2023: EE today announces the arrival of London’s best mobile network1 on TfL’s Elizabeth line, with four central London stations stretching from the West End to the City now live with its superfast 4G.

The Elizabeth line is TfL’s newest train line, having opened in May 2022, and becomes the fourth to receive underground mobile connectivity, joining stations along the Jubilee, Northern and Central lines as part of the ongoing roll-out in partnership with Boldyn Networks.

Billed as London’s ‘east-west railway’, the first Elizabeth line stations to receive mobile connectivity are situated in some of the capital’s busiest locations stretching from Bond Street in its iconic West End through to Liverpool Street in the heart of the City of London.

Today’s news also marks 12 months since EE first announced high-speed mobile connectivity at stations beyond the eastern half of the Jubilee line, and rounds-off a busy year which has seen a total of 25 stations go live, including in recent weeks Goodge Street, Warren Street and several surrounding tunnels to deliver continuous Northern Line coverage between Tottenham Court Road and Archway.

In that time, EE customers have consumed 424TB of data while travelling along the connected stations and tunnels of the Central and Northern lines. This equates to spending over 72,000 hours streaming 4K video, 106 million hours of music streaming, or 28 million hours browsing the internet – demonstrating the value EE’s 4G and 5G networks provide in keeping customers entertained, connected and informed during their journeys.

Greg McCall, Chief Networks Officer, BT Group, said: “We’re delighted to bring the UK’s best network2 to the first Elizabeth line stations, marking another significant milestone in the roll-out of 4G and 5G across the London Underground. That we’re already seeing vast amounts of data consumed by our customers while they travel signifies how important this project is for London’s residents, visitors and businesses, and we’re excited to accelerate the deployment as we head into 2024.”

EE’s coverage is delivered in partnership with Boldyn Networks, whose multi-carrier network connects London Underground’s stations and tunnels both with each other and with the outside world. EE’s mobile network connects to this infrastructure via base stations from Nokia’s AirScale radio access portfolio, providing immediate and continuous mobile coverage to customers.

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Notes to Editors

1Rankings based on the RootMetrics® UK RootScore® Report: From H2 2013 to H1 2023. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ee.co.uk/claims for more details.

2As above

 

About EE

EE is one of UK’s largest subscription businesses, backed by the UK’s biggest and fastest mobile network, offering superfast connections in more places than any other operator.

Built on the foundation of decades of mobile and broadband leadership, EE is on a mission to be the most personal and customer-focused brand in the UK by playing a more meaningful role in customers’ lives, with a suite of exciting products and services open to all UK consumers, available via a new ‘EE ID’ digital platform.

EE’s mobile network continues to receive extensive recognition including UK's best overall network by RootMetrics® every year since 2014, as well as being named Network of the Year at the 2022 Mobile Industry Awards.

EE is committed to offering first class service in the industry and has over 400 stores across the UK. EE remains the only mobile provider to answer 100% of customer calls in the UK and Ireland and was recognised as the UK’s Best Large Contact Centre by the UK Customer Experience Awards 2018 and Welsh Contact Centre Awards 2019. 

EE was awarded The Sunday Times’ Best 100 Companies to Work for in 2018 and 2019, as well as being named Best Employer 2018 by the European Contact Centre & Customer Service awards. EE won Best Repair Service and Best Network Provider at the Mobile News Awards in September 2023 and was recognised as the provider that does more than any other to deliver a great service. 

EE is part of BT’s Consumer business unit which provides products and services to all of BT’s consumer customers in the UK.

 

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