EE announces multi-million make-over of Darlington campus

EE, the UK’s most advanced digital communications company, has announced a multi-million pound investment programme that will see a complete refurbishment of all buildings on the Darlington campus.

With over 1,500 staff on site, the make-over reinforces EE’s commitment as one of the town’s biggest employers, as well as the company’s ambition to be Number One for Service in the mobile sector. The investment programme will see the entire site benefit from new and improved facilities, from work spaces, canteen and break-out areas, to additional car parking spaces for employees. Staff at the Darlington estate will also play a pivotal role in the refurbishment through extensive consultation on the proposed designs for their new offices.

As part of the programme, EE’s business operations team will also be joining the main campus on the Senhouse Road estate, bringing all EE customer teams closer together on one Darlington site.

Francoise Clemes, Chief of Customer Service for EE, said: “I’m delighted to be announcing a significant refurbishment of all buildings on our Darlington campus. The investment underlines our commitment to our staff and to Darlington. Our aim as a company is to be Number One for Service – and providing the very best work environment helps our teams work towards achieving this goal.”

Jenny Chapman, MP for Darlington, added: “I am pleased to hear EE is making such a significant investment in its Darlington offices. As one of the area’s largest employers, I welcome EE’s commitment to providing its staff with the best possible work environment.”

Today’s news marks the beginning of EE’s plans to invest in its estate, as the company is also committed to fund and deliver key improvements across other centres in the UK. This is in addition to EE’s investment in its retail estate, which is driving the roll-out of its new Connected Store format

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For more information, please contact the EE press team on:

0845 373 7070


About EE

EE is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services to consumers, businesses, government and the wholesale market. EE has approximately 14,000 employees and 553 retail stores, and serves more than 30 million customers across its mobile, fixed and wholesale businesses.

EE runs the UK's biggest and fastest mobile network, pioneering the UK's first superfast 4G mobile service in October 2012 and is the first European operator to surpass the 10million 4G customer landmark. EE's 4G coverage today reaches 94% of the UK population. EE’s 2G coverage reaches 99% of the population while 3G reaches 98%. EE's superfast fibre broadband service covers around 80% of the UK population, and ADSL broadband service covers 98.7% of the population.

In the last few years, EE has received extensive independent recognition, including being ranked the UK's best overall network by RootMetrics®; Best Network at the 2014 and 2015 Mobile News Awards and Winner of Best Innovative service for EE Cash on Tap; Best Network for Business at the 2014 Mobile Industry Awards; Best Consumer Network at the 2014 Mobile Industry Awards; Best Network at the 2014 and 2015 Mobile Choice Consumer Awards and What Mobile Awards 2014; Fastest Network at the 2014 uSwitch Mobile Awards; Best Mobile Network at the 2014 Recombu Awards; and winners of the TV Technology award for content innovation at the 2015 DTVE Europe Awards. The 4GEE Action Cam also won Best Connected Gadget at the Mobile Choice Consumer Awards 2015.


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