London,
08
September
2023
|
08:00
Europe/London

EE BRINGS 4G AND 5G TO OXFORD CIRCUS AND TOTTENHAM COURT ROAD STATIONS, BOOSTING CONNECTIVITY IN LONDON’S ICONIC WEST END

  • First stations to go live in the heart of London’s celebrated West End – a hub for shopping, theatre, tourism and going out
  • Customers will benefit from coverage within the ticket halls, on the Central line platforms and in the tunnel connecting the two stations, as well as on the Northern line platforms at Tottenham Court Road
  • Roll-out set to continue across some of London’s busiest locations in coming weeks

Visitors to London’s famous West End can now start to benefit from EE’s leading 4G and 5G mobile network at two of the Capital’s busiest and most notable London Underground stations.

Central line customers at both Oxford Circus and Tottenham Court Road stations can now benefit from access to the UK’s best mobile network*, with coverage available within the ticket halls, on the Central Line platforms and within the tunnel between the two stations.

The two stations are the first in London’s iconic West End to benefit from mobile coverage and follow launches of 4G and 5G coverage at a number of stations on both the Central and Northern Lines in recent months.

Renowned for shopping and theatre, and packed with a host of eateries and bars, the West End is one of London’s most popular destinations for the city’s residents, workers and tourists. The arrival of both 4G and 5G to the area’s London Underground stations will benefit consumers and businesses alike, allowing people to easily stay in touch with friends and family, manage bookings and access tickets, as they converge on the area.

In addition to the stations being announced today, EE will soon be delivering seamless 4G and 5G at other London Underground stations – with a number, such as Euston, Goodge Street, Chancery Lane and Bank, expected to go live for the Northern and Central lines throughout the coming weeks. EE customers can now enjoy London’s best network** at a total of 18 London Underground stations, across three different Tube lines. Customers using the Victoria and Bakerloo lines at Oxford Circus are expected to be able to benefit from 4G and 5G mobile coverage in the coming months.

Sadiq Khan, the Mayor of London, said: “I am delighted to see the promise I made of delivering 4G and 5G across the London Underground continuing to progress, with West End hubs Oxford Circus and Tottenham Court Road joining an ever-growing network of line and stations with full connectivity. This means Londoners and visitors can now access the latest travel information or social media, check their emails, make calls, and stream videos whilst on the move underground. Growing numbers of underground Tube stations now have 4G and 5G services, with many more to come as we continue to build a better London for everyone."

Greg McCall, Chief Networks Officer, BT Group, said: “Bringing EE’s 4G and 5G to Underground stations in London’s West End is a significant milestone as we continue to connect previously unreachable parts of the city’s transport system. We were one of the first operators to enable high-speed 4G access on the Tube, and we’re delighted to remain at the forefront of this roll-out by connecting two of its busiest stations in the heart of the city. This continued investment in the Capital demonstrates our commitment to delivering 5G connectivity anywhere in the UK by 2028.”

The service is provided in partnership with Boldyn Networks, whose multi-carrier network connects London Underground’s stations and tunnels both with each other and with the outside world. EE’s mobile network connects to this infrastructure via base stations from Nokia’s AirScale radio access portfolio, delivering immediate and continuous mobile coverage to customers. Nokia is supplying and installing the equipment, activating and validating the infrastructure for EE’s mobile services.

ENDS

Notes to editors

* Based on analysis from the RootMetrics® UK RootScore® Report, H1 (Jan - June) 2023 & 2014-2023 for every year since 2014. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ee.co.uk/claims for more details.

** Based on analysis from the RootMetrics® London RootScore® Report, H1 2023. Tested between 13/04/23 – 21/04/23 with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ee.co.uk/claims for more details.

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About EE 

EE runs the UK's biggest and fastest mobile network, offering superfast connections in more places than any other operator. EE brought the first 4G network to the UK in October 2012 and launched the UK’s first 5G network in May 2019. 

EE’s mobile network has received extensive independent recognition, including being named the UK’s no.1 5G network by RootMetrics® in 2020 and 2021, and the UK’s best overall network by RootMetrics® every year since 2014, as well as being named Network of the Year at the 2022 Mobile Industry Awards.  

As well as offering mobile services to consumers and small and medium businesses, EE also provides home and business broadband using both 4G and fixed line connections. 

EE is committed to being number one for service in the industry and has over 400 stores across the UK. EE remains the only mobile provider to answer 100% of customer calls in the UK and Ireland and was recognised as the UK’s Best Large Contact Centre by the UK Customer Experience Awards 2018 and Welsh Contact Centre Awards 2019. EE was awarded The Sunday Times’ Best 100 Companies to Work for in 2018 and 2019, as well as being named Best Employer 2018 by the European Contact Centre & Customer Service awards.  

In 2022, BT announced that EE would become the lead flagship consumer brand on a mission to create the most personal, customer-focused brand in the UK. EE and BT are joining forces to work as one to better take on what’s next in the world of connectivity and technology, working together to continue to innovate, doing a  better job for customers and the nation, now and in the future. 

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