EE switches on indoor 5G to deliver enhanced connectivity for customers in next phase of technology rollout

  • EE introduces additional spectrum to deliver wider and deeper 5G connectivity across the UK in next phase of technology rollout
  • Move will bring high performance connectivity as EE reveals 7.5 x increase in people using its 5G network in the last year
  • Service now live at more than 50 sites – customers can check indoor and outdoor coverage in their area on EE’s updated Coverage Checker

EE has today announced the next phase of its 5G rollout, switching on indoor 5G at more than 50 sites across the UK to deliver high-performance connectivity for its customers.

The move will strengthen indoor 5G performance and capacity in areas with existing 5G, as well as delivering new connectivity in other areas, in the next phase of EE’s 5G rollout. EE will be using new 700MHz 5G spectrum acquired in Ofcom’s auction earlier this year.

EE was the first UK network to launch 5G and has seen more than a seven-fold increase in people using its 5G network in the last 12 months, as more customers enjoy the increased speeds and enhanced reliability of the technology.

As part of its ongoing network investment, EE has pledged to extend its 5G network to reach half of the UK’s population by 2023, and offer 5G anywhere in the UK by 2028 through its macro network and ‘on demand’ connectivity solutions.

David Salam, Director of Mobile Networks, EE, said: “We’ve got big ambitions for 5G connectivity in the next decade, and this is the latest milestone in our journey to provide our customers with unrivalled connectivity. This next stage of our 5G rollout will enable our customers to enjoy even better 5G, keeping them connected to the things that are most important to them.”

EE recently took the top spot in RootMetrics Everyday 5G rating – a combination of widespread availability plus strong performances for speed and reliability – and has 5G coverage in more places than any other operator.

Customers can check indoor and outdoor 5G connectivity in their area by entering their postcode and device into EE’s online Coverage Checker here: EE Coverage & Network Status Checker | Check your signal.


Notes to editors:

700MHz is available on compatible devices, customers can check their device and area on EE’s Coverage Checker: EE Coverage & Network Status Checker | Check your signal. Indoor 5G will automatically show on Coverage Checker when available in an area.

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About EE

EE runs the UK's biggest and fastest mobile network, offering superfast connections in more places than any other operator. EE brought the first 4G network to the UK in October 2012 with it continuing to be the UK’s biggest 4G network and launched the UK’s first 5G network in May 2019.

EE has received extensive independent recognition, including being named the UK's best network every year since 2015 for all the following awards: The Mobile Choice Awards, The Mobile News Awards, The Mobile Industry Awards and by RootMetrics®.

As well as delivering mobile services to consumers, small and medium businesses, corporate customers and Government programmes, EE also provides home and business broadband using both 4G and fixed line connections.

EE is committed to being number one for service in the industry. Its retail presence exceeds more than 600 shops across the UK. EE remains the only mobile provider to answer 100% of customer calls in the UK and Ireland and was recognised as the UK’s Best Large Contact Centre by the UK Customer Experience Awards 2018 and Welsh Contact Centre Awards 2019. EE was awarded The Sunday Times’ Best 100 Companies to Work for in 2018 and 2019, as well as being named Best Employer 2018 by the European Contact Centre & Customer Service awards.

EE is part of BT’s Consumer business unit which provides products and services to all of BT’s consumer customers in the UK.

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