London,
24
February
2021
|
07:59
Europe/London

EE to extend 4G coverage in more than 500 areas in 2021 to boost rural connectivity

  • EE will expand 4G in more than 500 areas in 2021 to improve rural connectivity across the UK as part of Shared Rural Network (SRN) programme
  • 4G coverage extended in areas with high summer demand including National Parks, coastal locations and roads
  • 579 areas to benefit from extended EE 4G coverage by the end of 2021 – 333 in England, 132 in Scotland, 76 in Wales, and 38 in Northern Ireland
  • 110 areas already upgraded since SRN deal was signed, with a further 469 to follow this year in first phase of programme

EE will upgrade 4G in more than 500 areas in 2021 as part of the Shared Rural Network initiative to extend coverage in rural areas across the UK.

SRN is a programme between the UK’s four mobile network operators and Government to extend 4G coverage to 95% of the UK’s geography by the middle of this decade. The upgrades announced today fall under the first phase of the Shared Rural Network, where EE will invest to significantly reduce ‘partial not-spots’ by 2024.

EE has upgraded its 4G network in 110 areas since the SRN deal was signed in March 2020 to bring improved connectivity to each UK nation. A further 469 upgrades will follow by the end of this year, meaning a total of 579 areas will benefit from extended EE 4G coverage by the end of 2021 – 333 in England, 132 in Scotland, 76 in Wales, and 38 in Northern Ireland.

All sites have been made available for other operators to share under the SRN scheme.

Matt Warman, Minister for Digital Infrastructure, said: "I'm delighted to see the great strides EE is making to boost 4G services in countryside communities as part of the Shared Rural Network agreement, which was brokered and is part funded by the government. 

"We're investing half a billion pounds in this landmark deal to extend mobile coverage to 95 per cent of the UK and it will help us build back better from the pandemic."

Philip Jansen, Chief Executive of BT Group, said: “Reliable connectivity is important wherever you live, work or travel, and we’re committed to improving and adding coverage to even the most remote areas. The investment BT has made in rural areas to date means we already have the infrastructure in place needed to extend our 4G coverage footprint further, minimising the number of new sites we need to build. There are many places where EE is the only provider with 4G coverage today, offering the other operators an opportunity to share our existing sites to plug gaps in their networks and improve mobile performance for everyone.”

EE has extended its 4G network to cover areas with high summer demand, including all 15 of Great Britain’s National Parks*, coastal locations and roads. Coverage in National Parks has increased by more than 200KM², the equivalent of more than 40,000 football fields, and EE’s 4G network now covers 94% of roads in Great Britain.

Mike McKinley, Chair of National Parks England, said: “The extension, and introduction, of 4G coverage across more rural areas is welcome news for National Park communities and visitors, and will help meet increased demand for fast, reliable connectivity.

“Digital connectivity is a vital part of modern life, and this news will also benefit the residents of National Parks, many of whom currently live in isolated areas with no access to mobile coverage.

“As we look ahead to this summer 2021, National Parks is anticipating a large influx of visitors. These visitors will now have access to better and more reliable mobile coverage, giving them the opportunity to use important tools such as ‘SaferLakes’ which helps visitors enjoy these special landscapes, while ensuring they are protected for future generations.”

- ENDS -

Notes to editors:

For more information, please contact:

ee@nelsonbostock.com

0207 792 7468

These upgrades are funded by BT under the first phase of the Shared Rural Network deal to close ‘partial not-spots’ – areas where there is currently mobile coverage from at least one, but not all operators. The second phase of the Shared Rural Network comprises £500 million government funding to eliminate ‘total not-spots’ – hard to reach areas where there is currently no coverage from any operator.

*The 15 National Parks in Great Britain are:

England

  • Broads
  • Dartmoor
  • Exmoor
  • Lake District
  • New Forest
  • North York Moors
  • Northumberland
  • Peak District
  • South Downs
  • Yorkshire Dales

Scotland

  • Cairngorms
  • Loch Lomond & The Trossachs

Wales

  • Brecon Beacons
  • Pembrokeshire Coast
  • Snowdonia

About EE

EE runs the UK's biggest and fastest mobile network, offering superfast connections in more places than any other operator. EE brought the first 4G network to the UK in October 2012, and launched the UK’s first 5G network in May 2019.

EE has received extensive independent recognition, including being named the UK’s no.1 5G network by RootMetrics® in 2020 and 2021, and the UK's best network every year since 2014 for the following awards: The Mobile Choice Awards, The Mobile Industry Awards and by RootMetrics®.

As well as delivering mobile services to consumers, small and medium businesses, corporate customers and Government programmes, EE also provides home and business broadband using both 4G and fixed line connections.

EE is committed to being number one for service in the industry, and has nearly 600 shops across the UK. EE remains the only mobile provider to answer 100% of customer calls in the UK and Ireland and was recognised as the UK’s Best Large Contact Centre by the UK Customer Experience Awards 2018 and Welsh Contact Centre Awards 2019. EE was awarded The Sunday Times’ Best 100 Companies to Work for in 2018 and 2019, as well as being named Best Employer 2018 by the European Contact Centre & Customer Service awards.

EE is part of BT’s Consumer business unit which provides products and services to all of BT’s consumer customers in the UK.

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