EE UNVEILS FIRST EAST MIDLANDS EXPERIENCE STORE IN NOTTINGHAM ALONGSIDE ENGLAND LEGEND VIV ANDERSON MBE
- EE is launching its first East Midlands Experience store in Nottingham’s Victoria Centre, giving the local community a new destination to try out the very latest in connected technology
- The store opens at noon on Thursday 22nd May, with England football legend Viv Anderson MBE lined up to cut the ribbon and welcome the first visitors through the doors
- It comes as research from EE found Nottingham residents are some of the UK’s biggest tech fans, with the highest proportion of people owning a smartphone and smartwatch of any urban population in the country
- Nottingham is the first Experience store launch of 2025 and forms part of EE’s commitment to invest over £3 million in the next 12 months* to continue bringing experiential retail to British high streets
EE is opening the doors of its first East Midlands Experience store in Nottingham’s Victoria Centre** on Thursday 22nd May, bringing the latest in connected technology to the local community. Local legend Viv Anderson MBE will cut the ribbon and welcome the first visitors to the exciting new experiential retail space.
The new Experience store is EE’s first of 2025 and forms part of a £3 million investment this year* into brick-and-mortar concept stores, continuing the brand’s mission to bring experiential retail to the British high street.
Research from EE*** reveals that Nottingham residents are among the UK’s biggest tech enthusiasts, with the highest proportion of people owning a smartphone (84%) and smartwatch (33%) of any urban population in the country. They also spend the most time using smart home tech on an average day. However, not all residents feel confident using the latest tech, with two-fifths (42%) saying that they could use more help understanding how to get the most out of their smart devices.
EE’s new store has been designed with the city’s diverse population in mind, ensuring tech fans and those who would like additional help with their devices have access to the best smart tech, as well as support from EE’s in-store Guides.
The experience store will also allow visitors to get hands-on with the latest connected tech and find out how it can enhance their everyday lives. The store features Experience Zones themed around four key areas – Game, Work, Learn, and Home – along with a Tech Home area showcasing the future of connected living.
Experience Zones include:
- Welcome Zone: A visually dynamic shopfront that offers a glimpse of the latest tech, product launches, and in-store offers.
- Gaming Zone: A dedicated area for gamers to test the newest consoles and games, with expert guidance from EE Guides.
- Basecamp: A community hub where visitors can seek advice, browse tech solutions, or relax with a complimentary cup of coffee.
- Tech Live: A hands-on zone for testing the latest devices and receiving personalised recommendations.
The Tech Home area allows customers to visualise their ideal connected home setup with smart TVs, lighting, security systems and EE’s fast broadband, complemented by expert advice from EE’s Guides who have been specially trained on the best tech and broadband solutions.
England Legend, Viv Anderson MBE, said: “As a techie and someone born and raised in Nottingham, I’m thrilled that EE has opened a new space in the heart of the city. Innovative spaces like this give people the opportunity to get hands-on with the technology that’s shaping our future.
“Nottingham has always been full of talent and creativity, and with the support of EE’s in-store Guides, anyone can seek tailored advice to make the most out of their tech and devices. I can’t wait to see how it sparks ambition in the next generation.”
EE is committed to being the most personal and customer-focused brand on the British high street. The Guides in Nottingham have been carefully chosen to reflect the vibrant and diverse community the store serves. Team members bring their own unique passions and interests to the store and are united by a love of technology and a desire to help people. With specialist training, the Nottingham EE Guides are equipped with the knowledge to provide tailored tech advice and recommendations to suit every lifestyle.
Asif Aziz, Retail Director at EE, commented: “We are committed to continue reinvigorating the British high street through another multi-million-pound investment to transform our stores into exciting experiential spaces for shoppers, of which Nottingham is our first of the year.
“Our new EE Experience store is a space for shoppers to explore, learn, and feel confident with technology, with our expert in-store guides always on hand to support customers at every step of their tech journey. We can’t wait to welcome the first visitors”.
Nigel Wheatley, Centre Director at Victoria Centre added: “We’re thrilled to welcome East Midland’s first EE Experience store at Victoria Centre this Spring. With a community of tech enthusiasts, we’re confident that the investment into upgrading the store will elevate the in-store experience and be a great addition to our retail offering.”
The store opens in Nottingham’s Victoria Centre at 12pm on Thursday 22nd May, with an exclusive appearance from Viv Anderson MBE and a live set from DJ and EE Guide, Nick Pavlov. Throughout opening day, shoppers will also have the opportunity to win one of five pairs of tickets to the England vs Senegal match at The City Ground on Tuesday 10th June. Every customer who makes a purchase in the Nottingham Experience store between 12pm and 4pm on Thursday 22nd May will be placed into a draw with five lucky winners chosen at random.
For more information, visit www.ee.co.uk
Notes to editors:
* EE is investing over £3 million to open Experience and Experience Local stores across the UK from May 2025 – March 2026.
**The new Nottingham Experience Store can be found at Victoria Centre, Unit 26, Nottingham, NG1 3QN
*** Research commissioned by EE and conducted by Opinium among a 2,000 UK consumer sample (18+), nationally representative on age, gender and region, as well as boosted regional figures, in April 2024. Opinium abides by and employs members of the Market Research Society and follows the MRS code of conduct which is based on the ESOMAR principles and are members of The British Polling Council.
About EE
EE is one of UK’s largest subscription businesses, backed by the UK’s biggest and fastest mobile network, offering superfast connections in more places than any other operator.
Built on the foundation of decades of mobile and broadband leadership, EE is on a mission to be the most personal and customer-focused brand in the UK by playing a more meaningful role in customers’ lives, with a suite of exciting products and services open to all UK consumers, available via a new ‘EE ID’ digital platform.
EE’s mobile network continues to receive extensive recognition including UK's best overall network by RootMetrics® every year since 2014, as well as being named Network of the Year at the 2022 Mobile Industry Awards.
EE is committed to offering first class service in the industry and has over 400 stores across the UK. EE remains the only mobile provider to answer 100% of customer calls in the UK and Ireland and was recognised as the UK’s Best Large Contact Centre by the UK Customer Experience Awards 2018 and Welsh Contact Centre Awards 2019.
EE was awarded The Sunday Times’ Best 100 Companies to Work for in 2018 and 2019, as well as being named Best Employer 2018 by the European Contact Centre & Customer Service awards. EE won Best Repair Service and Best Network Provider at the Mobile Industry Awards in September 2023 and was recognised as the provider that does more than any other to deliver a great service.
EE is part of BT Group's Consumer business unit which provides products and services to all of BT’s consumer customers in the UK.
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