Home and Away: EE customers get 4G speeds in 16 more countries this Bank Holiday

  • EE customers can now benefit from 4G speeds when travelling to Canada, Germany, Italy, Luxembourg, Moldova, Netherlands, Norway, Poland, Portugal, UAE, Russia, Saudi Arabia and Switzerland
  • Brings total number of countries covered by roaming agreements to 16, following the launch in France and Spain in March
  • EE to extend 4G coverage across all major travel destinations during 2014

21st August 2014 – EE, the UK’s most advanced digital communications company, announced it has extended access to superfast 4G for customers travelling to 16 countries. The deals are the latest in a series of outbound roaming agreements that will allow EE customers to enjoy 4G speeds in the world’s most popular travel destinations.

Customers travelling to Canada, Germany, Italy, Luxembourg, Moldova, Netherlands, Norway, Poland, Portugal, UAE, Russia, Saudi Arabia and Switzerland can now benefit from the speeds and capacity offered by 4G. This is in addition to France and Spain, where roaming agreements were launched in March and South Korea which will be launched on the 22nd of August.

The option to enjoy 4G speeds abroad in these countries is immediately available to Consumer and Small Business customers, with Corporate customers to follow soon.  EE will continue to extend its 4G coverage across major roaming destinations throughout 2014.

Olaf Swantee, CEO, EE said:  “EE already has the biggest and fastest 4G network in the UK – now we’re also allowing our customers to stay connected on 4G when they’re abroad. Our customers will benefit in 15 destinations today, with further popular travel destinations to follow in the coming months.

“Whether it’s working on the move, social networking, using maps, or just finding a great place to eat in an unknown city, our customers can now enjoy the same superfast and reliable mobile experience at home and overseas.”

EE offers great value data roaming bundles with a range of consumer and small business price plans including just £3 for 50MB up to £25 for a huge 500MB in the EU.  Customers can only use data on their mobile if they purchase a bundle, meaning they’re free to use 4G data whilst abroad without fear of spending more than they expected. Customers on EE small business plans can also buy 2GB of EU roaming data for just £75 plus VAT.

Customers on 4GEE Extra plans also get unlimited roaming minutes and texts to select countries as part of their plan. 4GEE Extra customers also enjoy speeds of approximately 60Mbps in 20 cities in the UK, as well as generous data bundles, inclusive texts and minutes.  Customers on Business Extra plans also get international benefits with 3 hours of roaming and international calls every month to and from Europe and USA.

EE announced inbound 4G roaming for US travellers in the UK in December 2013.

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About EE

EE is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services to consumers, businesses, government and the wholesale market. EE has approximately 15,000 employees and 520 retail stores, and serves more than 30 million customers across its mobile, fixed and wholesale businesses.

EE runs the UK's biggest, fastest and most reliable mobile network, pioneering the UK's first superfast 4G mobile service in October 2012. EE's 4G coverage today reaches more than 70% of the UK population.  EE’s 2G coverage reaches 99% of the population while 3G reaches 98%. EE's superfast fibre broadband service covers 54% of the UK population, and ADSL broadband service covers 98.7% of the population.

In the last few years, EE has received extensive independent recognition including being ranked the UK's best overall network by RootMetrics®, Best network at the 2014 Mobile News Awards, Fastest Network at the 2013 uSwitch Awards, Best Network at the 2013 Mobile Choice Consumer Awards and What Mobile Awards, Network Innovation at the 2013 Recombu awards and Best Network for Business at the 2013 Mobile Industry awards.

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